Terms of service

Effective Date: August 15, 2026
Last Updated: September 7, 2026

Welcome to LuNova Solar.

These Terms of Service (“Terms”) govern your access to and use of the LuNova Solar website, solar-estimation tools, calculators, quote-request services, proposal previews, content, communications, and related online services.

LuNova Solar is a trade name of JV Solar LLC, DBA LuNova Solar (“LuNova,” “LuNova Solar,” “we,” “us,” or “our”).

By accessing or using our website or submitting information through it, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or its services.

1. Company Information

JV Solar LLC, DBA LuNova Solar
621 W Edwards St. Apt 1
Springfield, IL 62704

Email: info@lunova.solar
Phone: (217) 666-2528

2. Purpose of the Website

LuNova Solar provides residential solar information and services that may include:

Solar education
Preliminary system sizing
Electricity-use analysis
Solar-production estimates
Potential savings estimates
Battery-storage information
Financing information
PPA and lease information
Incentive information
Preliminary project pricing
Connections with installers, financing providers, utilities, Approved Vendors, technology providers, and other project participants

Information provided through the website is intended to help homeowners evaluate potential solar-energy options.

Unless expressly stated otherwise in a separate written agreement, information provided through the website does not constitute:

A binding solar contract
Final engineering
Final system design
Financing approval
A binding credit offer
A PPA or lease agreement
Legal advice
Tax advice
Financial advice
A guarantee of production
A guarantee of savings

3. Preliminary Solar Estimates

LuNova Solar may provide estimates concerning:

System size
Number of panels
Annual solar production
Solar offset
Historical electricity consumption
Projected future electricity use
Electricity costs
Potential savings
Battery storage
Roof suitability
Financing payments
PPA payments
Incentives
Project economics

These results are preliminary estimates.

Actual project results may differ materially.

4. System Sizing and Energy Use

LuNova Solar may use historical electricity consumption and other information supplied by a homeowner to estimate an appropriate solar-system size.

We may also consider expected future energy use where relevant.

Future energy use may include:

Electric vehicles
Heat pumps
Electric water heaters
Electric appliances
Home additions
Pools or spas
Additional occupants
Battery storage
Planned electrification
Other changes

No specific solar offset is guaranteed because it appears in a preliminary estimate.

5. Utility Bills and Energy Information

You may voluntarily provide LuNova Solar with:

Utility bills
Electricity usage
Utility-provider information
Energy-cost information
Property information
Other data relevant to a solar evaluation

You represent that you are authorized to provide information submitted through the website.

LuNova Solar may use this information to:

Determine electricity consumption
Evaluate solar-system requirements
Estimate production
Estimate savings
Prepare preliminary system recommendations
Assist with preparation of a solar proposal
Support project processing

Submitting a utility bill does not authorize LuNova Solar to make changes to your utility account unless separate authorization is expressly provided.

6. Uploaded Documents

Documents uploaded through LuNova Solar may be processed using software, document-processing tools, optical character recognition, automated analysis, or third-party technology.

Automated document-reading systems may occasionally be unable to read a document accurately.

Where reliable usage information cannot be determined, LuNova Solar may request manual information or additional documentation.

7. Solar Production

Solar production estimates are projections and are not guarantees.

Actual production may vary because of:

Weather
Snow
Shade
Tree growth
Roof orientation
Roof pitch
Equipment performance
Equipment degradation
System downtime
Utility limitations
Maintenance
Installation conditions
Other factors

Any contractual production guarantee must be expressly stated in the applicable final project agreement.

8. Electricity Savings

Any savings displayed or discussed by LuNova Solar are estimates unless expressly guaranteed in a separate written agreement.

Actual savings depend on circumstances including:

Utility rates
Utility rate structures
Electricity consumption
Solar production
Net-metering rules
Export-compensation rules
Taxes
Fees
System ownership
Financing costs
PPA or lease escalators
Incentives
Regulatory changes

LuNova Solar does not guarantee that solar will eliminate a homeowner’s utility bill.

9. Illinois Solar Incentives

Information concerning Illinois Shines, Renewable Energy Credits (“RECs”), utility rebates, battery incentives, grants, tax incentives, or other programs is provided for informational purposes.

Eligibility, incentive amounts, program capacity, REC prices, payment timing, documentation, and program rules may change.

LuNova Solar does not guarantee that a particular customer or project will qualify for or receive an incentive unless expressly stated in a binding written agreement.

10. Illinois Shines Documentation

Participation in Illinois Shines may require program-specific consumer disclosures and documentation.

Any Illinois Shines Disclosure Form required for a project is separate from these website Terms.

These Terms do not replace an Illinois Shines Disclosure Form, installation agreement, PPA, lease, financing agreement, or other project-specific document.

11. Taxes and Tax Incentives

LuNova Solar does not provide tax, legal, or accounting advice.

Any discussion of federal, state, or local tax benefits is general educational information.

Tax eligibility depends on applicable law and individual circumstances.

Customers should consult a qualified tax professional before making a financial decision based on a potential tax benefit.

12. Financing

Solar loans and other financing products may be provided by independent third-party financial institutions.

Financing is subject to:

Credit requirements
Underwriting
Program availability
Interest rates
Fees
Terms
Conditions
Final approval

LuNova Solar does not guarantee financing approval or a specific rate, payment, term, or financing program.

13. Sensitive Financial Information

Unless a secure process specifically states otherwise, LuNova Solar’s website is not intended to collect:

Social Security numbers
Bank-login credentials
Full credit-card numbers
Other sensitive credit information

When financing requires sensitive information, it may be collected directly by the applicable financing provider.

14. Power Purchase Agreements, Leases and Third-Party Ownership

LuNova Solar may provide information regarding:

PPAs
Solar leases
Other third-party ownership structures

The applicable third-party agreement controls the actual legal and financial terms.

Terms may include:

Payment amounts
Electricity rates
Escalators
Contract duration
Equipment ownership
Maintenance
Purchase options
Transfer requirements
Termination provisions
Other obligations

Customers should review the full agreement before signing.

15. Battery Storage

Battery-storage estimates depend on assumptions such as:

Household load
Desired backup capability
Battery capacity
Solar production
Equipment configuration
State of charge

Backup duration can vary substantially.

No battery system guarantees uninterrupted power in all circumstances.

16. Roof and Property Conditions

Preliminary solar designs do not constitute:

Structural inspection
Roof certification
Engineering analysis
Electrical inspection
Property appraisal

Additional work may be required before installation, including:

Roof repair or replacement
Tree work
Electrical-panel upgrades
Service upgrades
Structural work
Trenching
Utility work
Code-required improvements

Project-specific work and costs are governed by the applicable final agreement.

17. Third-Party Contractors and Providers

LuNova Solar may work with or refer customers to:

Solar installers
Approved Vendors
Financing companies
PPA providers
Equipment manufacturers
Utilities
Software providers
Contractors
Other service providers

Where another company enters into an agreement directly with a customer, that company’s contract governs its products and services.

Unless expressly stated otherwise in writing, LuNova Solar is not responsible for the independent acts, omissions, underwriting decisions, warranties, or contractual obligations of third parties.

18. No Utility or Government Affiliation

Unless expressly stated otherwise, LuNova Solar is an independent business.

LuNova Solar is not a utility company and does not represent that it is acting on behalf of a utility, government agency, or regulatory authority.

References to utilities, Illinois Shines, rebates, incentives, or government programs do not imply endorsement of LuNova Solar.

19. Information Accuracy

You agree to provide reasonably accurate information when using LuNova Solar’s website.

You may not knowingly submit:

False information
Fraudulent information
Misleading information
Information you are not authorized to provide

LuNova Solar may decline to provide an estimate or service when submitted information appears incomplete, inaccurate, fraudulent, or outside our service area.

20. Intellectual Property

The LuNova Solar website and its original content may include proprietary:

Text
Graphics
Designs
Software
User interfaces
Calculators
Workflows
Reports
Data organization
Calculation methodologies
Branding
Other materials

These materials may be protected by copyright, trademark, trade-secret, patent, or other intellectual-property laws.

Except as permitted by law or expressly authorized by LuNova Solar, users may not:

Copy
Reproduce
Republish
Sell
License
Reverse engineer
Scrape
Systematically extract
Commercially exploit

LuNova Solar proprietary materials.

21. Acceptable Use

You may not use the website to:

Violate applicable law
Submit fraudulent information
Interfere with website security
Attempt unauthorized access
Introduce malware or harmful code
Abuse or overload website infrastructure
Impersonate another person
Scrape proprietary data without authorization
Misuse LuNova Solar technology
Engage in conduct designed to damage the website or its users

22. Third-Party Websites and Technology

LuNova Solar may use or link to third-party services including:

Mapping providers
Solar-resource providers
Utilities
Financing providers
Analytics services
Communication services
Cloud-storage providers
Hosting providers
Other technology providers

Third-party services may be governed by their own terms and privacy policies.

LuNova Solar does not control all third-party services and is not responsible for their independent content, availability, security, or practices.

23. Website Availability

LuNova Solar may modify, suspend, update, or discontinue portions of the website at any time.

We do not guarantee uninterrupted or error-free access.

Solar-estimation tools may occasionally produce incomplete or inaccurate results because of technical errors, unavailable data, third-party limitations, or other circumstances.

24. No Website Warranty

To the fullest extent permitted by law, the website and preliminary online services are provided on an “as is” and “as available” basis.

LuNova Solar does not warrant that preliminary website calculations will be error-free, uninterrupted, or suitable for every property or customer.

Nothing in this section limits rights or warranties that cannot legally be excluded.

25. Limitation of Liability

To the fullest extent permitted by applicable law, LuNova Solar will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of, inability to use, or reliance on preliminary website information.

Nothing in these Terms excludes or limits liability that cannot legally be limited or excluded.

Rights and remedies under a separately executed installation agreement, financing agreement, PPA, lease, warranty, or other contract remain governed by that agreement and applicable law.

26. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless JV Solar LLC, DBA LuNova Solar, from third-party claims arising from:

Your unlawful misuse of the website
Intentional violation of these Terms
Fraudulent activity
Submission of information you were not authorized to provide

27. Electronic Communications

When you voluntarily provide contact information, LuNova Solar may communicate with you regarding:

Your inquiry
Estimate
Appointment
Proposal
Financing request
Project
Customer service
Related services

Marketing communications are subject to applicable consent and opt-out requirements.

28. Telephone and Text Communications

Where required by law, marketing calls or text messages will be made only with applicable consent.

Consent to receive marketing communications is not intended to be a condition of purchasing goods or services where the law prohibits such a requirement.

Additional SMS terms may apply to a particular messaging program.

29. Privacy

Collection and use of personal information through the website are governed by the LuNova Solar Privacy Policy.

30. Consumer Rights

Nothing in these Terms is intended to waive any non-waivable rights or protections provided under applicable federal, Illinois, or local law.

If a provision conflicts with a mandatory consumer-protection requirement, the mandatory legal requirement controls.

31. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where federal law applies.

32. Changes to These Terms

LuNova Solar may update these Terms periodically.

The current version will be posted on the website with a revised “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

33. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

34. No Waiver

Failure by LuNova Solar to enforce a provision of these Terms does not waive our right to enforce that provision later.

35. Entire Website Agreement

These Terms, together with the Privacy Policy and applicable website notices, govern general use of the LuNova Solar website.

They do not replace or modify a separately executed:

Solar installation agreement
PPA
Lease
Financing agreement
Illinois Shines Disclosure Form
Warranty
Equipment agreement
Other project-specific contract

36. Contact Us

Questions concerning these Terms may be directed to:

JV Solar LLC, DBA LuNova Solar
621 W Edwards St. Apt 1
Springfield, IL 62704

Email: info@lunova.solar
Phone: (217) 666-2528